Unpaid Balance on Student Account

Policy dictates the protocol to follow when a student has an unpaid balance due the College of Nursing and Health Professions.

PROCEDURE:

1. Student is aware of balance owed through notices from the College of Nursing and Health Professions and/or collection agency or attorney services. Letters from the College of Nursing and Health Professions indicate that transcripts will not be released for any student who has an outstanding account balance.
2. Student receives a minimum of three requests for payment of account. Student is also advised of option of making payment arrangements to pay obligation.
3. The final letter to student advises that payment is due by a set date or account will be referred to collections.
4. Account referred to Advanced Collection Services or Fales & Fales for collection.
5. Account remains on active account status for a period of one year and then is transferred off A/R to Bad Debt. Accounting is advised and a general journal entry is made for any funds collected by attorney or collection services.
6. Transcripts or other student records are not released while the student has an unpaid balance. In addition, a student is not eligible for re-enrollment in the program with an outstanding balance due the College.

Approved:______________________________________________________________________
Monika Bissell, DBA
President